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Privacy Policy

Last updated: March 2026

1. Information We Collect

We collect information you provide directly when you create an account, including your name, email address, company name, and business address. When you use our route optimization features, we process appointment addresses to calculate drive times via the Google Maps API. We do not sell your personal information to third parties.

2. How We Use Your Information

We use your information to provide and improve our scheduling and route optimization services, communicate with you about your account, and send service-related notifications. Location data is used solely for calculating drive times and optimizing appointment routes.

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for authentication and data storage, with all data encrypted at rest and in transit. We retain your data for as long as your account is active or as needed to provide our services.

4. Third-Party Services

We integrate with third-party services including Google Maps (route calculations), Stripe (payment processing), and Mindbody (appointment syncing). Each of these services has its own privacy policy governing their use of your data. We only share the minimum data necessary for these integrations to function.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can export your data from the application settings. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

6. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at privacy@smartroute.io.